Salon-floor English · welcome clients, advise, and name the craft steps.
Corresponds to: salon craft · cutting, colouring and client welcome
Corresponds to: salon craft · cutting, colouring and client welcome
| Term | Phrase in context |
|---|---|
| welcome | “Hello, please take a seat · I’ll open your client card.” |
| hair diagnosis | “Diagnosis: porosity, length, expectations.” |
| cut | “I restate the cut before I pick up the scissors.” |
| colour | “Colour: allergy test and development time logged.” |
| blow-dry | “Blow-dry: I ask what volume you want.” |
| advice | “Product advice: one clear sentence, not a catalogue.” |
| client card | “I update the card: formula, history, allergies.” |
| objection | “If the client hesitates, I restate without pressure.” |
| hygiene | “Station disinfected between clients.” |
| timing | “I tell the team if I am running late.” |
How it works · read each row as a real situation. Column 1 = what you (hairdressing apprentice) may do. Column 2 = what you must not do. Column 3 = What the qualified hairdresser does (the qualified adult / mentor). Then the I know / I don’t know tables: if you don’t know · you ask. These tables are also your written record to copy into the notebook.
Madame Carole Paoli Pompougnac · CFA Production
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| Welcome, listen to the wish and restate before any cut | Cut / bleach without diagnosis or clear agreement | Validates diagnosis and decides the technique |
| Protect the client (cape, cotton) and explain each step | Play down an allergy or history (“it’ll be fine”) | Decides feasibility and commits the salon |
| Wear clean kit and respect tool hygiene | Reuse a comb that was not disinfected | Checks hygiene and protocol |
| Say “I’m not sure about the length” · I ask | Improvise a cut “to look modern” without agreement | Corrects and performs sensitive technical gestures |
| Advise a product with facts only | Promise an unrealistic result | Commits the advice and manages satisfaction |
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| Follow the colour protocol (weights, times, client card) | Mix a formula off the card / without a test | Validates formula, times and checks |
| Prepare the basin (temperature, products) to instruction | Leave an oxidant product unattended | Supervises processing and rinses |
| Say: “I can shampoo; for colour I need a check” | Hide a product stain on the scalp | Corrects and sets my autonomy |
| Note on the client card what was done, without inventing | Falsify a processing time | Archives and commits the client file |
| Clean basin / tools and store colourants | Leave unwashed bowls | Checks the lab before closing |
| Situation | I know | I don’t know · I ask |
|---|---|---|
| Vague client wish | I know I restate before cutting | Technique unknown · I ask |
| Allergy history | I know I stop and report | Test missing · I ask |
| Doubtful length | I know I don’t improvise | Oral agreement unclear · I ask |
| Situation | I know | I don’t know · I ask |
|---|---|---|
| Colour weighing | I know how to follow the client card | Formula missing · I ask |
| Processing time | I know how to time it | Skin reaction · I ask at once |
| Tool not disinfected | I know I don’t use it | Protocol · I ask |
Focus question · How do you read a workplace instruction in hair salon and pass it on without losing a critical step?
Support type · Authentic-style trade document (invented, realistic)
Guided questions (Socratic reading) ·
In vocational English (BO special No. 5 / 11-04-2019), learners work on everyday and workplace situations. At CAP level the target is roughly CECRL A2; Bac Pro LVA aims toward B1+. This learning journey trains reading for action: spotting steps, bans, and conditions in a hair salon document, then passing the information on orally and in a short written note. Core idea · accuracy before speed; if you are unsure, you ask.
BO / CECRL aim · Reading comprehension (BO LV) · CECRL written reception
Language aims · Scan for who / what / order / forbidden actions.
Timing
Core activity · Guided reading for action (BO LV reception).
Worked table · read columns I can · I must not · What the qualified worker does. If you don’t know · you ask.
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| Welcome, listen to the wish and restate before any cut | Cut / bleach without diagnosis or clear agreement | Validates diagnosis and decides the technique |
| Protect the client (cape, cotton) and explain each step | Play down an allergy or history (“it’ll be fine”) | Decides feasibility and commits the salon |
| Wear clean kit and respect tool hygiene | Reuse a comb that was not disinfected | Checks hygiene and protocol |
| Say “I’m not sure about the length” · I ask | Improvise a cut “to look modern” without agreement | Corrects and performs sensitive technical gestures |
| Advise a product with facts only | Promise an unrealistic result | Commits the advice and manages satisfaction |
Copy the blank table · your own example from placement / CFA
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| … | … | … |
| … | … | … |
| … | … | … |
| … | … | … |
| … | … | … |
Materials · Trade sheet + step cards
At home · after class 1 · Copy the 6-step chain. Circle 5 words to keep.
BO / CECRL aim · Spoken production (BO LV) · CECRL oral production
Language aims · Explain the procedure in your own words (90 sec).
Timing
Core activity · Spoken production / interaction (BO LV).
Worked table · read columns I can · I must not · What the qualified worker does. If you don’t know · you ask.
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| Follow the colour protocol (weights, times, client card) | Mix a formula off the card / without a test | Validates formula, times and checks |
| Prepare the basin (temperature, products) to instruction | Leave an oxidant product unattended | Supervises processing and rinses |
| Say: “I can shampoo; for colour I need a check” | Hide a product stain on the scalp | Corrects and sets my autonomy |
| Note on the client card what was done, without inventing | Falsify a processing time | Archives and commits the client file |
| Clean basin / tools and store colourants | Leave unwashed bowls | Checks the lab before closing |
Copy the blank table · your own example from placement / CFA
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| … | … | … |
| … | … | … |
| … | … | … |
| … | … | … |
| … | … | … |
Materials · Criteria grid + timer
At home · after class 2 · Record 90 seconds on your phone; note one miss.
BO / CECRL aim · Spoken interaction (BO LV) · CECRL interaction
Language aims · Ask clear questions when something is missing or unclear.
Timing
Core activity · Spoken interaction: ask / clarify (BO LV).
Worked table · read columns I can · I must not · What the qualified worker does. If you don’t know · you ask.
| Situation | I know | I don’t know · I ask |
|---|---|---|
| Vague client wish | I know I restate before cutting | Technique unknown · I ask |
| Allergy history | I know I stop and report | Test missing · I ask |
| Doubtful length | I know I don’t improvise | Oral agreement unclear · I ask |
| Situation | I know | I don’t know · I ask |
|---|---|---|
| Colour weighing | I know how to follow the client card | Formula missing · I ask |
| Processing time | I know how to time it | Skin reaction · I ask at once |
| Tool not disinfected | I know I don’t use it | Protocol · I ask |
Copy the blank table · your own example from placement / CFA
| Situation | I know | I don’t know · I ask |
|---|---|---|
| … | … | … |
| … | … | … |
| … | … | … |
| Situation | I know | I don’t know · I ask |
|---|---|---|
| … | … | … |
| … | … | … |
| … | … | … |
Materials · Situation cards + stem bank
At home · after class 3 · Write 3 questions you could ask tomorrow on placement.
BO / CECRL aim · Writing (BO LV) · CECRL written production
Language aims · Produce a dated 8 · 12 line note: actions + checks.
Timing
Core activity · Writing a short organised text (BO LV).
Worked table · read columns I can · I must not · What the qualified worker does. If you don’t know · you ask.
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| Welcome, listen to the wish and restate before any cut | Cut / bleach without diagnosis or clear agreement | Validates diagnosis and decides the technique |
| Protect the client (cape, cotton) and explain each step | Play down an allergy or history (“it’ll be fine”) | Decides feasibility and commits the salon |
| Wear clean kit and respect tool hygiene | Reuse a comb that was not disinfected | Checks hygiene and protocol |
| Say “I’m not sure about the length” · I ask | Improvise a cut “to look modern” without agreement | Corrects and performs sensitive technical gestures |
| Advise a product with facts only | Promise an unrealistic result | Commits the advice and manages satisfaction |
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| Follow the colour protocol (weights, times, client card) | Mix a formula off the card / without a test | Validates formula, times and checks |
| Prepare the basin (temperature, products) to instruction | Leave an oxidant product unattended | Supervises processing and rinses |
| Say: “I can shampoo; for colour I need a check” | Hide a product stain on the scalp | Corrects and sets my autonomy |
| Note on the client card what was done, without inventing | Falsify a processing time | Archives and commits the client file |
| Clean basin / tools and store colourants | Leave unwashed bowls | Checks the lab before closing |
Copy the blank table · your own example from placement / CFA
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| … | … | … |
| … | … | … |
| … | … | … |
| … | … | … |
| … | … | … |
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| … | … | … |
| … | … | … |
| … | … | … |
| … | … | … |
| … | … | … |
Materials · Gapped model + checklist
At home · after class 4 · Rewrite a clean version; fix 3 language points marked in class.
BO / CECRL aim · Spoken production (BO LV) · CECRL oral production
Language aims · Link gesture and language on the trade floor (or simulation).
Timing
Core activity · Oral language in a simulated workplace (co-teaching).
Worked table · read columns I can · I must not · What the qualified worker does. If you don’t know · you ask.
| Situation | I know | I don’t know · I ask |
|---|---|---|
| Vague client wish | I know I restate before cutting | Technique unknown · I ask |
| Allergy history | I know I stop and report | Test missing · I ask |
| Doubtful length | I know I don’t improvise | Oral agreement unclear · I ask |
| Situation | I know | I don’t know · I ask |
|---|---|---|
| Colour weighing | I know how to follow the client card | Formula missing · I ask |
| Processing time | I know how to time it | Skin reaction · I ask at once |
| Tool not disinfected | I know I don’t use it | Protocol · I ask |
Copy the blank table · your own example from placement / CFA
| Situation | I know | I don’t know · I ask |
|---|---|---|
| … | … | … |
| … | … | … |
| … | … | … |
| Situation | I know | I don’t know · I ask |
|---|---|---|
| … | … | … |
| … | … | … |
| … | … | … |
Materials · Floor / props + phrase frame
At home · after class 5 · Prepare 5 “While I… I say…” lines for the next learning journey.
Focus question · How do you ask, clarify and explain clearly with a client or salon mentor without freezing or inventing?
Support type · Dialogue / ticket / client brief (authentic style)
Guided questions (Socratic reading) ·
Spoken interaction is central in BO LV vocational English: greeting, asking, clarifying, explaining, closing. In hair salon, the hairdressing apprentice must manage register (polite, clear) and repair strategies (“Sorry, could you repeat…?”, “Do you mean…?”). This learning journey builds short, reusable turns for real CFA placements toward CECRL A2 / B1+.
BO / CECRL aim · Listening / reading for action (BO LV) · CECRL reception
Language aims · Identify opening / question / explanation / closing moves.
Timing
Core activity · Reception + noticing interaction patterns.
Limits reminder · before you act on information, check what you may / must not do.
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| Welcome, listen to the wish and restate before any cut | Cut / bleach without diagnosis or clear agreement | Validates diagnosis and decides the technique |
| Protect the client (cape, cotton) and explain each step | Play down an allergy or history (“it’ll be fine”) | Decides feasibility and commits the salon |
| Wear clean kit and respect tool hygiene | Reuse a comb that was not disinfected | Checks hygiene and protocol |
| Say “I’m not sure about the length” · I ask | Improvise a cut “to look modern” without agreement | Corrects and performs sensitive technical gestures |
| Advise a product with facts only | Promise an unrealistic result | Commits the advice and manages satisfaction |
Copy the blank table · your own example from placement / CFA
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| … | … | … |
| … | … | … |
| … | … | … |
| … | … | … |
| … | … | … |
Materials · Situation card + phrase bank
At home · after class 1 · Learn 6 bank phrases; be ready to use 3 in Class 2.
BO / CECRL aim · Spoken interaction (BO LV) · CECRL interaction
Language aims · Run Q&A turns with repair language.
Timing
Core activity · Spoken interaction (BO LV).
Materials · Info-gap cards
At home · after class 2 · Write a 6-line dialogue using 2 repair stems.
BO / CECRL aim · Spoken production (BO LV) · CECRL oral production
Language aims · Explain one trade step to a non-specialist.
Timing
Core activity · Spoken production adapted to the listener.
Materials · Two model explanations
At home · after class 3 · Rewrite your explanation in 8 lines for a customer / patient.
BO / CECRL aim · Writing (BO LV) · CECRL written production
Language aims · Email / SMS / ticket note after the interaction.
Timing
Core activity · Writing for a workplace recipient (BO LV).
Materials · Message frame
At home · after class 4 · Rewrite for a different recipient (mentor ↔ customer).
BO / CECRL aim · Spoken interaction (BO LV) · CECRL interaction
Language aims · 4-minute role-play + 5-line written trace.
Timing
Core activity · Integrated interaction + writing.
Materials · Cue cards + grid
At home · after class 5 · File your grid; note 2 goals for the next learning journey.
Focus question · How do you present your trade and describe a real task clearly for a mobility or exam-style oral?
Support type · Task photo / short mobility brief + outline
Guided questions (Socratic reading) ·
Presenting the trade links language learning with vocational identity and mobility (BO LV). Learners structure a short oral and a parallel written text: present · describe a task · reflect on a difficulty · project a mobility or improvement goal. This supports CAP A2 / Bac Pro B1+ exam-style performance without empty slogans.
BO / CECRL aim · Writing (BO LV) · CECRL written production
Language aims · Collect facts and useful sentences about the trade.
Timing
Core activity · Reading outline + writing a short ID text.
Materials · Outline + interview sheet
At home · after class 1 · Finish the ID paragraph; learn it aloud.
BO / CECRL aim · Spoken production (BO LV) · CECRL oral production
Language aims · Oral description with sequencing markers.
Timing
Core activity · Spoken production with cohesion.
Materials · Sequencing board + timer
At home · after class 2 · Write the 5 steps with at least 3 markers.
BO / CECRL aim · Spoken interaction (BO LV) · CECRL interaction
Language aims · Talk about a problem and a future placement wish.
Timing
Core activity · Interaction + soft argumentation.
Materials · Model + mobility prompts
At home · after class 3 · Write 8 lines: difficulty + mobility wish.
BO / CECRL aim · Writing (BO LV) · CECRL written production
Language aims · 12 · 15 lines matching the oral structure.
Timing
Core activity · Writing organised text (BO LV).
Materials · Paragraph frame
At home · after class 4 · Final clean copy for the portfolio.
BO / CECRL aim · Spoken production (BO LV) · CECRL oral production
Language aims · 2 · 3 min presentation + 2 questions (formative).
Timing
Core activity · Integrated oral assessment (BO LV / CECRL).
Materials · Outline + criteria grid
At home · after class 5 · Store recording or notes; list 3 phrases for real mobility.
On the floor (co-teaching) · use the table to say limits, read the instruction, write the record.
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| Welcome, listen to the wish and restate before any cut | Cut / bleach without diagnosis or clear agreement | Validates diagnosis and decides the technique |
| Protect the client (cape, cotton) and explain each step | Play down an allergy or history (“it’ll be fine”) | Decides feasibility and commits the salon |
| Wear clean kit and respect tool hygiene | Reuse a comb that was not disinfected | Checks hygiene and protocol |
| Say “I’m not sure about the length” · I ask | Improvise a cut “to look modern” without agreement | Corrects and performs sensitive technical gestures |
| Advise a product with facts only | Promise an unrealistic result | Commits the advice and manages satisfaction |
| I can… | I must not… | What the qualified hairdresser does |
|---|---|---|
| Follow the colour protocol (weights, times, client card) | Mix a formula off the card / without a test | Validates formula, times and checks |
| Prepare the basin (temperature, products) to instruction | Leave an oxidant product unattended | Supervises processing and rinses |
| Say: “I can shampoo; for colour I need a check” | Hide a product stain on the scalp | Corrects and sets my autonomy |
| Note on the client card what was done, without inventing | Falsify a processing time | Archives and commits the client file |
| Clean basin / tools and store colourants | Leave unwashed bowls | Checks the lab before closing |
Core trade document (also used across learning journeys).
Homework linked to the three learning journeys and trade documents · mid-journey and end-of-journey tasks.
Type · Short writing + prepared speaking
Duration · 45 min + 2 min speaking
Brief · From the trade sheet (client card / colour protocol), write 8 · 12 lines restating the procedure for a beginner in hair salon. Then prepare a 2-minute oral: order of actions + one ban. Audience · salon mentor or a classmate. BO LV / CECRL · reading for action + spoken production (A2 / toward B1+).
Trade support · client card / colour protocol
Success criteria · /20
| Criterion | Marks |
|---|---|
| Accurate understanding of the document | 4 |
| Clear organisation (order of actions) | 3 |
| Trade lexis in sentences | 3 |
| Speaking: volume, clarity, no critical miss | 5 |
| Language care | 5 |
| Total | /20 |
Type · Dialogue write-up + role-play prep
Duration · 55 min
Brief · Write a 10 · 12 line workplace dialogue (greet · clarify · explain · close) set in hair salon. Then practise aloud. Include 2 repair stems (“Could you repeat…?”, “Do you mean…?”). BO LV · spoken interaction + writing.
Trade support · Situation linked to: welcome, hair diagnosis, cut, colour, advice
Success criteria · /20
| Criterion | Marks |
|---|---|
| Complete interaction moves | 5 |
| Clear clarifying questions | 4 |
| Register adapted to listener | 4 |
| Repair language present | 3 |
| Language care | 4 |
| Total | /20 |
Type · Oral outline + parallel short text
Duration · Prep 40 min · oral 2 · 3 min
Brief · Prepare a 2 · 3 minute presentation of your trade and one task in hair salon, plus a mobility wish or improvement goal. Write a parallel 12 · 15 line text. BO LV / CECRL · spoken production + writing (A2 / B1+).
Trade support · Mobility outline + placement notebook
Success criteria · /20
| Criterion | Marks |
|---|---|
| Clear trade / task description | 5 |
| Sequencing markers | 3 |
| Mobility / improvement part present | 4 |
| Parallel writing quality | 4 |
| Language care | 4 |
| Total | /20 |
Formative assessment (criteria grid) and CFA-style summative assessment (speaking + writing), aligned with BO LV / CECRL A2 · B1+.
Type · Formative criteria grid
Duration · 15 · 20 min observation during a class
Brief · During an activity in hair salon (or simulation), the teacher completes a grid: reception · interaction · production · writing. Oral feedback + 3 improvement tips.
Grading · grid /10 (indicative)
Marking scheme · /10
| Criterion | Marks |
|---|---|
| Reception · finds key info in the document | 2 |
| Interaction · asks / clarifies | 2 |
| Production · explains a step clearly | 2 |
| Writing · dated readable trace | 2 |
| Attitude · asks rather than invents | 2 |
| Total | /10 |
Type · Summative (5 min speaking + 40 min writing)
Duration · about 1 hour
Brief · Writing · from an extract of client card / colour protocol: 3 comprehension questions + 8 · 12 line message for salon mentor + 8 lines presenting one task. Speaking · 5 minutes: instruction handoff + one interaction repair. Aligned with BO LV / CECRL A2 · B1+.
Grading · mark /20 (summative)
Marking scheme · /20
| Criterion | Marks |
|---|---|
| Reading / comprehension | 4 |
| Workplace message | 4 |
| Task presentation writing | 4 |
| Speaking (handoff + interaction) | 5 |
| Language and attitude | 3 |
| Total | /20 |
Brief · Write a placement report linking trade gestures (welcome, hair diagnosis, cut, colour, advice) with vocational English. Use your weekly log. Audience: English teacher + salon mentor.
Indicative length · 6 to 10 pages (CAP / Bac Pro) · readable font 12 · 1.5 spacing
Report structure
Success criteria · /20
| Criterion | Marks |
|---|---|
| Complete outline | 4 |
| Accurate trade facts | 4 |
| Analysis (not only description) | 4 |
| Language and presentation | 4 |
| Clear English ↔ trade link | 4 |
| Total | /20 |
Each week in hair salon, log one task, one term, one sentence. Examples below.
| Day | Task done | Lexis kept | Sentence to keep |
|---|---|---|---|
| Monday | … | salon | Today I used “salon” in a real situation. |
| Tuesday | … | cut | Sentence kept from salon mentor. |
| Wednesday | … | colour | I will restate this for a classmate tomorrow. |
| Thursday | … | … | … |
| Friday | … | … | … |
Duration · 5 to 8 minutes + questions
Plan (5 · 8 min)
Criteria · /20
| Criterion | Marks |
|---|---|
| Clarity and structure | 5 |
| Accurate trade lexis | 5 |
| Interaction / answers | 5 |
| Professional attitude | 5 |
| Total | /20 |
Type · Authentic-style CFA sheet (reading for action · CECRL A2 · B1+)
CFA Production · pedagogical sheet
Comprehension questions ·
Brief · Complete each sentence with the right term: salon, cut, colour, blow-dry, advice. Setting · hair salon.
Brief · Turn casual speech into clear workplace English for a notice in the hair salon. Use imperatives, must / have to, and sequencing markers (first, then, finally).
Brief · From one situation in the hair salon (welcome, hair diagnosis, cut, colour, advice), write three short versions: a) inform (facts) · b) clarify with a repair question · c) present the task (6 · 8 lines).
Brief · In 3 · 5 minutes, present one task in the hair salon (welcome, hair diagnosis, cut, colour, advice): what you read, what you say, what you write. Include 3 terms: salon, cut, colour. CECRL · spoken production A2 / toward B1+.
Duration · 3 · 5 min + 1 · 2 min questions
Expected outline
Criteria · /20
| Criterion | Marks |
|---|---|
| Clarity and timing | 4 |
| Accurate trade lexis | 5 |
| Read · speak · write link | 4 |
| Interaction (answers) | 4 |
| Professional attitude | 3 |
| Total | /20 |
Model expectations · Learner sets a scene in the hair salon, names the salon mentor, refers to client card / colour protocol, uses salon, cut, colour in sentences, shows reading, speaking and writing moves, and answers without inventing unsafe steps.
Use the outline above. Below is about one page of métier-specific model text with teacher annotations. Learners adapt facts and wording · no copy-paste.
Teaching annotations ·
Type · Writing + speaking (task + markscheme + model answers)
Duration · ≈ 1 hour
Task ·
Markscheme · /20
| Criterion | Marks |
|---|---|
| Q1 · Facts / instruction | 4 |
| Q2 · Workplace message | 6 |
| Q3 · Task presentation writing | 5 |
| Speaking · handoff + answer | 5 |
| Total | /20 |